What Should Patients and Families Understand Before Entering the Psychiatric Care System?
A thoughtful look at uncertainty, diagnosis, and what patients and families should understand before entering the psychiatric care system.
James Berard-Moore
12/20/20253 min read


Medicine is both a science and an art, and psychiatry shows this more clearly than almost any other field. In many areas of medicine, doctors can find a clear physical problem, like an infection or a broken bone, and treat it directly. Mental health care is different. Emotional and psychological suffering is very real, but its causes are often complex. They may involve biology, life experiences, relationships, stress, culture, and chance, all at once.
Because there is rarely a single clear cause, mental health providers must use judgment to decide when distress becomes a medical condition. This is not a flaw in psychiatry—it reflects how complicated human emotions and behavior truly are. However, how this uncertainty is explained to patients and families matters greatly. Problems arise when uncertainty is hidden rather than openly acknowledged.
Over the past few decades, awareness of mental health has grown, and more people are being diagnosed and treated. While this has helped many, it has also led to a broader definition of what counts as mental illness. Diagnostic categories have expanded, and thresholds for diagnosis have lowered. As a result, experiences that were once considered part of normal human development, such as sadness, anxiety, or emotional ups and downs, are now more often labeled as disorders.
This trend especially affects adolescents and young adults. This stage of life is naturally stressful. Young people are forming their identities, gaining independence, facing financial pressure, and learning how to navigate relationships and responsibilities. Feelings of anxiety, uncertainty, mood swings, and self-doubt are common during this time. These experiences do not necessarily mean something is wrong with the brain. In many cases, they reflect a healthy mind responding to a challenging life phase.
Another important reality is that some emotional suffering does not have a clear or discoverable cause. Even with careful evaluation, the exact “why” behind distress may remain unknown. Ethical problems arise when clinicians present tentative explanations as if they are certain. Instead of focusing endlessly on finding a cause, it can be more helpful to ask: What would help this person right now?
Human traits often linked to mental health diagnoses—such as sensitivity, worry, or intense emotions—are not inherently bad. From an evolutionary perspective, these traits once helped people survive. Anxiety can increase alertness to danger; reflection can support problem-solving. These traits become problematic mainly when they are pushed beyond their useful range or expressed in environments that don’t support them. Modern life often creates these mismatches.
In practice, clinicians face pressure to act quickly. Diagnoses and medications can offer structure, reassurance, and relief, and for many people, medication is genuinely helpful. The concern is not with treatment itself, but with assuming that distress automatically requires a diagnosis, and that diagnosis automatically requires medication—without enough discussion of uncertainty, alternatives, or long-term effects.
Psychiatric medications are tools, not cures. They can reduce symptoms, but they do not fix a single underlying problem in the way antibiotics treat infections. Because these medications are often taken for long periods, it’s important to consider not only side effects, but also how they shape a person’s sense of
identity, control, and expectations for recovery. When medication is presented as the only solution, patients may come to see themselves as permanently ill rather than temporarily struggling.
Good psychiatric care balances honesty with compassion. It acknowledges uncertainty, respects normal human distress, and considers the whole person—not just symptoms. Patients and families deserve to know that diagnoses can change, improvement can happen in many ways, and suffering does not automatically mean illness.
The goal is not to discourage mental health care, but to support informed, thoughtful participation in it. Psychiatry works best when it combines science with humility, treatment with understanding, and intervention with restraint. Before entering the psychiatric care system, patients and families should understand not only what help is available, but also what being a psychiatric patient does—and does not—mean.
J.T. Berard-Moore is in his 3rd year of pharmacy school at the University of Rhode Island. He enjoys reading and times with friends and looks forward to working to improve healthcare.
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